Effective and balanced communication has at least 4 elements:
1) Inquiring
2) Paraphrasing
3) Defining
4) Acknowledging
1) Inquiring - Ask real questions and not insinuations phrased as a question.
2) Paraphrasing - Repeat the answer in your own works and then ask if your understanding is correct.
3) Defining - Say how things should be and what should be done.
4) Acknowledging - Express in some way that the communication was received and understood.
